We're here to help
Whether you're a non-technical user who just wants a nicer signature or an administrator rolling this out to everyone — the answer is below, and a real person is one message away.
Every message is read by a real person — you're never talking to a machine. We typically reply within one business day.
Help center
Everything you can do with OneSignature, in plain English. Search it, browse the categories, or jump straight to a signature strategy — the same articles administrators see in their panel.
51 articles across 7 categories
Getting started
New here? Start in the right place.
For administrators
Set up and manage signatures for your whole organization.
For end users
Everything you can do from the task pane in Outlook.
Signature strategies
Ways to shape signatures for your whole company — from simple to advanced.
Troubleshooting
Something not behaving? Start here.
Billing & accounts
Plans, payments, refunds, and what happens when a balance is owed.
Privacy & security
Where your data lives and what the add-in can see.
Still stuck?
Tell us which platform you're on (Windows, Mac, web, or mobile), what you expected to happen, and what you saw instead. Include your tenant ID if you have one — it helps us pull up your organization instantly.